01
Guardian report
Eases the guardian’s burden of time and judgment with a deliverable containing options, cost, and next actions (planned model).
PARTNERS & INFORMATION
So that one guardian does not have to research and handle everything alone, we are reviewing a structure that connects with hospitals, institutions, companies, and local partners.
BUSINESS MODELS
Business hypothesisWe are reviewing a start around the guardian report, widening within what is verified to action connection and institutional partnership.
01
Eases the guardian’s burden of time and judgment with a deliverable containing options, cost, and next actions (planned model).
02
We are reviewing how to connect needed local services such as hospital accompaniment, welfare equipment, and daily support with verified providers. Any fee for connecting is decided only after legal review.
03
We are reviewing how to link hospitals, pharmacies, care institutions, and corporate welfare with guardian operations, easing institutions’ inquiry load and delivering guardians’ prepared questions.
PARTNER NETWORK
Business hypothesisWe are at the stage of reviewing partner candidates and connection methods; no partner institution is confirmed. We do not recommend or broker particular institutions; choices and contracts are made directly by the guardian and the institution.
| Partner type | Help we would like | What we can offer |
|---|---|---|
| Hospital social work and discharge support teams | A touchpoint guardians can use before discharge | Guardians arrive with organized questions. |
| Home-care and day-care institutions | Answers to inquiries about hours, waiting, and cost | Prepared inquiries could cut consultation time (under review). |
| Institutional and corporate welfare (B2B: institutions pay) | Purchase as employee parent-care support | Eases employees’ caregiving burden. |
The first touchpoint guardians meet at discharge and medication.
We are reviewing how to check hours, cost, and waiting on the same basis.
Cooperation with accompaniment services for parents who find it hard to visit hospital alone is under review.
Connecting visiting services and daily-life services such as welfare equipment is under review.
Linking guardian support into employee benefits and insurance and financial services is under review.
Connecting with NHIS and local-government desks and the guidance after assessment is under review.
ROLES & RESPONSIBILITY
Legal & operations review neededPrivacy, brokering, and quality matters must be scoped before operation. Below are the basic principles for dividing responsibility.
| Area | Who is responsible | Basic principle |
|---|---|---|
| Medical judgment and grade assessment | Medical staff and the National Health Insurance Service | This service makes no judgment and only guides the order of checking. |
| Service use, quality, and accidents | The institution or provider | We do not guarantee them; the guardian contracts directly. We check whether the provider is insured. |
| Accuracy of the report’s information | The operator | Uses only information from the guardian and public sources, with sources and dates. Every report carries a statement of limits. |
| Personal and health information | The operator (data processor) | Collects only what is needed and obtains separate consent at intake. Health-related information (sensitive data) is stored separately and deleted after the retention period. |
| Introducing people or institutions | The operator | We do not broker for a fee. We do not accept referral fees before legal review. |
FAQ
Business hypothesisPlain answers to the worries people raise most often when they first meet this service. Answers reflect the service model currently under review; anything not yet decided is stated as a plan.
Existing companies focus on connecting caregivers, directly operating home care, and finding facilities. This service is not meant to do the same; the model under review would handle the cost explanations guardians find confusing, preparation for hospital accompaniment, service connection, and result summaries. NHIS statistics show KRW 16.1762 trillion was spent on long-term care in 2024, so this is a market where large sums are spent on care. But another company’s caregiving transaction volume does not mean people pay for this service.
Guardians pay not for information itself but for saving time and having it confirmed that things were handled properly. This service gives decision material organized for your parent’s situation, with next actions.
The NHIS runs the application, assessment, grading, care plan, and notification process (inquiries 1577-1000). We found no material showing the public desk handles comparing institutions, booking, and confirming results after the grade. This service aims to take that part.
In a market where a 4-hour home visit costs about KRW 10,000 in co-payment and public hospital accompaniment is KRW 5,000 an hour, it may feel high. The cost of this service is for organizing and confirming, not the service fee, and we divide deliverables by the scope you need.
Directly using people raises employment-agency and dispatch law, employment, quality, and accident issues first. Starting with consultation, explanation, connection, and result summaries is safer. Overseas cases also lean toward organizing the problem rather than supplying people directly.
Health, care, hospitals, cost, and personal data are all at stake, so trust matters most. That is why we do not make medical judgments such as diagnosis or directly provide long-term care benefits, we use the help of experienced practitioners and legal review, and we include a limits statement in every report.
Before use we tell you ‘we only connect, and service responsibility rests with the provider’, and partner agreements include checking the provider’s insurance. The wording will be finalized to match legal review.
We show a sample of the one-page result (problem / what we checked / where we connected / cost / next action) beforehand, and tell you what we do not do before intake.
We collect only what is necessary. We use consent forms and encrypted storage, and follow the sensitive-data standard of Article 23 of the Personal Information Protection Act. Until legal review is complete, we do not collect detailed health information.
Connecting people for a fee may count as paid employment placement under Article 19 of the Employment Security Act, so we take no such fee until legal review is complete. For now we operate only on guardian fees (organizing, consulting, result summaries).
MATERIALS
Confirmed factFigures and cases are based on government statistics, laws, company disclosures, and public sources.
Korean aging and long-term care statistics, domestic and overseas cases, money flow
How the service worksThe processing order of one case and fee items
Operations and responsibilityProcess flow, and responsibility for privacy, medical, brokering, and quality
Sources and referencesList of government statistics, laws, and Japanese, overseas, and domestic case sources
We welcome proposals for technology, institutions, and services that can connect with Baskhanbio Pharma’s silver-care business.