PARTNERS & INFORMATION

We solve the problems of an aging society
through structures of partnership.

So that one guardian does not have to research and handle everything alone, we are reviewing a structure that connects with hospitals, institutions, companies, and local partners.

BUSINESS MODELS

Business hypothesis

Three directions
for growing silver care

We are reviewing a start around the guardian report, widening within what is verified to action connection and institutional partnership.

01

Guardian report

Eases the guardian’s burden of time and judgment with a deliverable containing options, cost, and next actions (planned model).

02

Action connection

We are reviewing how to connect needed local services such as hospital accompaniment, welfare equipment, and daily support with verified providers. Any fee for connecting is decided only after legal review.

03

Institutional partnership

We are reviewing how to link hospitals, pharmacies, care institutions, and corporate welfare with guardian operations, easing institutions’ inquiry load and delivering guardians’ prepared questions.

PARTNER NETWORK

Business hypothesis

Where partners are needed

We are at the stage of reviewing partner candidates and connection methods; no partner institution is confirmed. We do not recommend or broker particular institutions; choices and contracts are made directly by the guardian and the institution.

A guardian and a staff member reviewing materials together in a consultation (illustrative image)
Partner typeHelp we would likeWhat we can offer
Hospital social work and discharge support teamsA touchpoint guardians can use before dischargeGuardians arrive with organized questions.
Home-care and day-care institutionsAnswers to inquiries about hours, waiting, and costPrepared inquiries could cut consultation time (under review).
Institutional and corporate welfare (B2B: institutions pay)Purchase as employee parent-care supportEases employees’ caregiving burden.

Hospitals and pharmacies

The first touchpoint guardians meet at discharge and medication.

Care institutions

We are reviewing how to check hours, cost, and waiting on the same basis.

Hospital accompaniment services

Cooperation with accompaniment services for parents who find it hard to visit hospital alone is under review.

Welfare equipment and daily support

Connecting visiting services and daily-life services such as welfare equipment is under review.

Companies, insurance, and finance

Linking guardian support into employee benefits and insurance and financial services is under review.

Local public agencies

Connecting with NHIS and local-government desks and the guidance after assessment is under review.

ROLES & RESPONSIBILITY

Legal & operations review needed

Responsibility is divided,
and cooperation is asked only as needed.

Privacy, brokering, and quality matters must be scoped before operation. Below are the basic principles for dividing responsibility.

AreaWho is responsibleBasic principle
Medical judgment and grade assessmentMedical staff and the National Health Insurance ServiceThis service makes no judgment and only guides the order of checking.
Service use, quality, and accidentsThe institution or providerWe do not guarantee them; the guardian contracts directly. We check whether the provider is insured.
Accuracy of the report’s informationThe operatorUses only information from the guardian and public sources, with sources and dates. Every report carries a statement of limits.
Personal and health informationThe operator (data processor)Collects only what is needed and obtains separate consent at intake. Health-related information (sensitive data) is stored separately and deleted after the retention period.
Introducing people or institutionsThe operatorWe do not broker for a fee. We do not accept referral fees before legal review.

FAQ

Business hypothesis

Frequently asked questions

Plain answers to the worries people raise most often when they first meet this service. Answers reflect the service model currently under review; anything not yet decided is stated as a plan.

1. There are already companies like Caredoc and Caring. What is different?

Existing companies focus on connecting caregivers, directly operating home care, and finding facilities. This service is not meant to do the same; the model under review would handle the cost explanations guardians find confusing, preparation for hospital accompaniment, service connection, and result summaries. NHIS statistics show KRW 16.1762 trillion was spent on long-term care in 2024, so this is a market where large sums are spent on care. But another company’s caregiving transaction volume does not mean people pay for this service.

2. Is free information not enough?

Guardians pay not for information itself but for saving time and having it confirmed that things were handled properly. This service gives decision material organized for your parent’s situation, with next actions.

3. The NHIS gives free guidance. Why is this service needed?

The NHIS runs the application, assessment, grading, care plan, and notification process (inquiries 1577-1000). We found no material showing the public desk handles comparing institutions, booking, and confirming results after the grade. This service aims to take that part.

4. Might the cost feel high?

In a market where a 4-hour home visit costs about KRW 10,000 in co-payment and public hospital accompaniment is KRW 5,000 an hour, it may feel high. The cost of this service is for organizing and confirming, not the service fee, and we divide deliverables by the scope you need.

5. Why not directly run caregiving or care institutions?

Directly using people raises employment-agency and dispatch law, employment, quality, and accident issues first. Starting with consultation, explanation, connection, and result summaries is safer. Overseas cases also lean toward organizing the problem rather than supplying people directly.

6. It involves health and money. Can we trust it?

Health, care, hospitals, cost, and personal data are all at stake, so trust matters most. That is why we do not make medical judgments such as diagnosis or directly provide long-term care benefits, we use the help of experienced practitioners and legal review, and we include a limits statement in every report.

7. If a connected provider causes an accident, who is responsible?

Before use we tell you ‘we only connect, and service responsibility rests with the provider’, and partner agreements include checking the provider’s insurance. The wording will be finalized to match legal review.

8. What if the result feels vague?

We show a sample of the one-page result (problem / what we checked / where we connected / cost / next action) beforehand, and tell you what we do not do before intake.

9. You handle health information. Is there a privacy issue?

We collect only what is necessary. We use consent forms and encrypted storage, and follow the sensitive-data standard of Article 23 of the Personal Information Protection Act. Until legal review is complete, we do not collect detailed health information.

10. Do you take a fee when connecting service providers?

Connecting people for a fee may count as paid employment placement under Article 19 of the Employment Security Act, so we take no such fee until legal review is complete. For now we operate only on guardian fees (organizing, consulting, result summaries).

Propose a silver-care partnership.

We welcome proposals for technology, institutions, and services that can connect with Baskhanbio Pharma’s silver-care business.